getNEXT Terms of Use

getNEXT is a cloud-based content enablement platform. Our products make it easier for teams to create, manage, approve and deliver engaging information to their target audience. As cloud-based products, you can access them through web applications and through a variety of devices and applications.

The following terms of use (the “Terms“) govern your access to and use of the getNEXT Services and Platform. Please carefully read these Terms before using the Services. If you use the Services, you are agreeing to be bound by these Terms.

If your organization signed a getNEXT Enterprise Service Order, that Service Order may have terms that are different from the terms below, in which case that Service Order will specify which terms prevail.

 

1. PRIVACY

In order to operate and provide the Services, we collect certain information about you. We use and protect that information as described in our Privacy Policy. You acknowledge your use of the Services is subject to our Privacy Policy and understand that it identifies how getNEXT collects, stores, and uses certain information.

2. CHANGES TO THESE TERMS

We and our partners need the flexibility to make changes and improvements to the system at any time. These changes and improvements may require additions or edits to these Terms; therefore, we reserve the right to modify these Terms at any time. We will post the most
current version of these Terms at www.getnext.com/terms (the “Site”). If we make material changes to these Terms, we will notify you via the Services and/or by email to the address associated with your account.

3. YOUR ACCOUNT

The Services require you to obtain an account by completing a registration form and designating a user ID and password. When registering you must: (a) provide true, current and complete information about yourself on the registration form and (b) maintain such information so it continues to be true, current and complete.

You are responsible for all materials and information that you upload, post or otherwise transmit via the Services. If you become aware of any
unauthorized use of the Services, please contact getNEXT Support at support@getnext.com.

4. CONSENT TO ELECTRONIC COMMUNICATIONS AND SOLICITATION

By registering with getNEXT or signing up for Services, you understand that we may send you (including via email) information regarding the Services, such as: (a) notices about your use of the Services, including notices of violations of use; (b) updates to the Services and new features or products; and (c) promotional information and materials regarding getNEXT’s products and services. Notices emailed to you will be considered given and received when the email is sent. You can unsubscribe from promotional information; however, notices that impact you as a user of the Services are considered service messages that cannot be opted out of.

5. CONTENT

We call all the electronic documents that you upload and store on your account “Content“. All Content uploaded by you into your account is yours! We don’t control, verify, or endorse the Content that you or others put on the Services. You are responsible for: (a) all Content you place in your getNEXT account(s) and share through the Services and (b) making sure that you have all the rights you need to the Content. In addition, by storing, using or transmitting Content you cannot and will not violate any law or these Terms (please also see the Acceptable Use Policy in Section 9).

You agree to provide getNEXT (as well as agents or service providers acting on getNEXT’s behalf to provide the Services) the right to transmit, process, use and disclose Content and other information which we may obtain as part of your use of the Services but only: (i) as necessary for us to provide the Services, (ii) as otherwise permitted by these Terms, (iii) as otherwise required by law, regulation or order, or (iv) to respond to an emergency.

6. COPYRIGHT COMPLAINTS AND REMOVAL POLICY

getNEXT respects the intellectual property of others and will respond to notices of alleged copyright infringement that comply with the law. We reserve the right to delete or disable Content alleged to violate copyright laws or these Terms and reserve the right to terminate the account(s) of violators.

getNEXT will respond expeditiously to claims of copyright infringement committed using getNEXT Services or the getNEXT website (the “Site”), in accordance with the Digital Millennium Copyright Act of 1998, the text of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf . If you are a copyright owner or an agent thereof, please report the alleged copyright infringement taking place on or through the Site by completing the DMCA notice of alleged infringement (“DMCA Notice”) found below and delivering it to getNEXT’s Designated Copyright Agent. Upon receipt of the DMCA Notice, getNEXT will take whatever action it deems appropriate, in its sole discretion, including removal of the content at issue from the Site.

To submit a DMCA notice contact dmca@getnext.com.

7. CONFIDENTIAL INFORMATION

During your use of the Services, getNEXT may share with you information that is confidential, sensitive or should be kept secret. For example, if we tell you about our product roadmaps, product designs and architecture, technology and technical information, provide you with security audit reviews, business and marketing plans, or share with you our business processes, these should always be considered confidential to getNEXT.

Similarly, we agree that your Content, credit card/banking information and information contained in your account is confidential to you.

Also, if either of us provide any documents to the other that are labeled “confidential” (or something similar) or provide information (either in writing or verbal) that is of a type that a reasonable person should understand to be confidential such information is to be treated as confidential information.

However, if you tell us information that: (a) we already know at the time you tell us; (b) was told to us by a third party who had the right to tell us; (c) is generally available to the public; or (d) was independently developed by us without using any of your confidential information, then that information will not be considered confidential. The same goes for information that we tell you that falls into any of these categories.

Lastly, we both agree that: (i) we will treat each other’s information with the same degree of care that we treat our own confidential information; (ii) will use each other’s confidential information only in connection with these Terms and the Services; (iii) only share the information with others who have a need to know and who have agreed in writing to treat it as confidential (as we’ve outlined in this section); and (iv) not share the information with any third party except as allowed in these Terms or through the Services. Of course, confidential information will always remain the property of its owner.

8. CONTENT STORAGE

The Services are provided from the United States. By using and accessing the Services, you understand and agree to the storage of Content and any other personal information in the United States. However, you understand that you (or other people that you collaborate with) can access the Services (including Content) from outside of the United States (subject to applicable law) and that nothing prohibits the processing of other information outside of the United States.

9. ACCEPTABLE USE POLICY

You agree that you will not use the Services in a way that will cause harm to the Services or others. For example, you must not use the Services to harm, threaten, or harass another person, organization or getNEXT and/or to build a similar service or website. You must not: (a) damage, disable, overburden, or impair the Service (or any network connected to the Services); (b) resell or redistribute the Services or any part of it; (c) use any unauthorized means to modify, reroute, or gain access to the Services or attempt to carry out these activities; (d) use any automated process or service (such as a bot, a spider, or periodic caching of information stored by getNEXT) to access or use the Services; (e) use the Services beyond the features allocation and amounts provided in that Service or in violation of our fair use policy; (f) use the Services to violate any law of distribute malware or malicious Content; or (g) distribute, post, share information or Content you don’t have the right to or is illegal.

As part of our efforts to protect the Service, protect our customers, or to stop you from breaching these Terms we retain the right to block or otherwise prevent delivery of any type of file, email or other communication to or from the Services.

We also reserve the right to deactivate, change and/or require you to change your user ID, API keys, links or other references you may obtain through the Services.

10. SUSPENSION AND TERMINATION OF THE SERVICE

Your use of the Services may be immediately terminated and/or suspended, at our option, upon notice due to: (a) a breach of the terms of these TOU, the Documentation or Service Order by Customer or any user given access to Customer’s account; or (b) a breach by Customer or Reseller of its payment obligations to us with respect to the subscriptions in connection with these terms. You understand that if your account is suspended or terminated, you may no longer have access to the Content that is stored with the Services.

11. UPDATES TO THE SERVICE

We reserve the right to change or discontinue individual features within the Services upon prior written notice. To the extent any such changes result in a material reduction of overall functionality without a comparable replacement, we will refund you a pro-rata portion of all prepaid fees associated with the discontinued Services for which no comparable replacement was provided.

12. getNEXT PROPRIETARY RIGHTS

All contents of the Site and Services including but not limited to logo, design, text, software, technical drawings, configurations, graphics, other files, and their selection and arrangement and getNEXT Confidential Information belong to getNEXT, and/or its suppliers, affiliates, or licensors.

getNEXT or its licensors own and reserve all right, title and interest in and to the Services and all hardware, software and other items used to provide the Services, other than the rights we expressly grant to you to use the Services and getNEXT Confidential Information. No title to or ownership of any proprietary rights related to the Services or getNEXT Confidential Information is transferred to you pursuant to these Terms.

If you provide comments, suggestions and recommendations to getNEXT about a Service (e.g., modifications, enhancements, improvements) (collectively, “Feedback”), you are automatically assigning this Feedback to getNEXT.

13. NO WARRANTY OR CONDITIONS

TO THE EXTENT NOT PROHIBITED BY LAW, GETNEXT AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE”, (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED (E.G. WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT), AND (C) DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT THE CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED.

14. INDEMNIFICATION

To the extent not prohibited by law, you will defend getNEXT against any cost, loss, damage, or other liability arising from any third party demand or claim that any Content or information provided by you, or your use of the Services: (a) infringes a registered patent, trademark, or copyright of a third party, or misappropriates a trade secret (to the extent that such misappropriation is not the result of getNEXT’s actions); or (b) violates applicable law or these Terms. getNEXT will reasonably notify you of any such claim or demand that is subject to your indemnification obligation.

15. LIMITATION OF LIABILITY

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL GETNEXT, ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE, GOODWILL, USE OR CONTENT) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, NEGLIGENCE OR OTHERWISE, EVEN IF GETNEXT HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF GETNEXT AND ITS AFFILIATES, OFFICERS, RESELLERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS, RELATING TO THE SERVICES WILL BE LIMITED: ONE TIMES THE MOST RECENT YEARLY FEE THAT YOU PAID FOR THAT SERVICE. THE LIMITATIONS AND EXCLUSIONS ALSO APPLY IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES OR FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. IN SUCH AN EVENT, THIS LIMITATION WILL NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

16. DISPUTE RESOLUTION AND GOVERNING LAW

You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use.

You agree that the Terms, and your relationship with getNEXT will be governed by the laws of the Commonwealth of Pennsylvania, U.S.A.;except for its conflicts of laws principles or as may be preempted by federal law. We both agree that the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act does not apply to these Terms. All disputes of whatsoever kind, relating, interpreting or in connection with the services in any way shall be resolved by binding arbitration to be held only in Philadelphia, Pennsylvania, according to the commercial arbitration rules then effective of the American Arbitration Association. The arbitration shall be conducted in the English language and the parties agree that a sole arbitrator shall be selected. The decision of the arbitrator shall be final and binding upon the parties, both as to law and to fact, enforceable at law or in equity, as the case may require, and shall not be appealable to any court in any jurisdiction. Judgment upon any award of arbitration may be entered in any state or federal court in Pennsylvania. The arbitrator shall, as part of the award, order that the party which does not prevail shall pay the prevailing party its attorneys’ fees and expenses of any such arbitration. However, the administrative costs of such arbitration as determined by the American Arbitration Association shall be equally shared between the parties and shall be limited to the arbitrator’s fees and expenses and other administrative expenses charged by the American Arbitration association. Charges for stenographic fees and expenses shall be borne by the parties ordering such services. Nothing herein set forth shall prevent the parties from settling any dispute or controversy by mutual agreement at any time. In no event shall any demand for arbitration be made after the time period permitted by the applicable statute of limitations under Pennsylvania law. Nothing herein contained shall bar the right of a party equitable relief pending the outcome of any arbitration proceeding that has been or will be, when contractually permissible, requested.

17. getNEXT SUBSCRIPTION SPECIFIC TERMS

If you are purchasing a getNEXT subscription plan, the following additional terms apply to you:

You: (a) are required to have a getNEXT account for each user, (b) will only receive the features and functionality that are included in the specific subscription plan that you have purchased, (c) are responsible for setting your configurations of the getNEXT Service, and (d) are responsible for managing any of your devices and/or any systems that you use to access the getNEXT Service.

Your license to the Services may include the use of third-party software and/or services, (Third-Party Solution.) Your use of the Third-Party Solutions is subject to the Master Terms and the terms of use of the Third-Party Solution including click-through agreements. Unless you have explicitly licensed the Third- Party Solution separately from Services, your access to Third-Party Solution is contingent upon your license to the Services and your license to use Third-Party Solution ends with the suspension or cancellation of the Services. If you are using the following parts of the getNEXT Platform, these additional terms apply to you:

Twixl Publisher

Your use of Twixl media software, including but not limited to Twixl Publisher, is contingent upon the following additional terms:

You acknowledge that your use of Twixl Media software is also governed by the Twixl Media Software License Agreement, a copy of which is available at https://twixlmedia.com/files/gtc/GTC_US.pdf .

You acknowledge that neither getNEXT nor Twixl Media can provide assistance with the approval process of your app that is submitted to any application marketplace. You further agree to maintain applicable developer agreements for any platform to which you will publish. Application marketplaces change rules of application deployment and neither getNEXT nor Twixl can make any guarantees that use of external services and databases will be supported in the future by such marketplaces.

Some functionality may require software development or deployment of additional infrastructure. Unless otherwise stated within your Service Order, these services are not included and will be priced separately.

PageProof

Your use of PageProof is contingent on your agreement to the PageProof Terms of Service located at https://pageproof.com/terms.

18. GENERAL TERMS

18.1 Reseller Orders. The Terms of Use apply whether you purchase Services directly from getNEXT or through an authorized Reseller. If you purchase through a Reseller, your access to the Services shall be as stated in the Reseller Service Order placed by the Reseller for you, and Reseller is responsible for the accuracy of such. Resellers are not authorized to make any promises or commitments on getNEXT’s behalf, and we are not bound by any obligations to you other than what we specify in the Terms of Use. If you purchase any Services through a Reseller, you owe payment to the Reseller as agreed between you and the Reseller, but you acknowledge that we may terminate your rights to use Services if we do
not receive our corresponding payment from the Reseller.

18.2 Severability; Entire Agreement. These Terms apply to the maximum extent permitted by relevant law. If a court holds that we cannot enforce a part of these Terms as written, you and we will replace those terms with similar terms to the extent enforceable under the relevant law, but the rest of these Terms will remain in effect. This is the entire contract between you and us regarding the Service. It supersedes any prior contract or oral or written statements regarding your use of the Services.

18.3 Assignment and transfer. We may assign, transfer, or otherwise dispose our rights and obligations under this contract, in whole or in part, at any time without notice. You may not assign this contract or transfer any rights to use the Service, unless we allow you to do so in writing.

18.4 Independent Contractors; No third-party beneficiaries. getNEXT and you are not legal partners or agents; instead, our relationship is that of independent contractors. This contract is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors.

18.5 Waiver. The failure of either of us to insist upon or enforce strict performance of any of the provisions of these Terms or to exercise any rights or remedies under these Terms will not be construed as a waiver or relinquishment to any extent of such right to assert or rely upon any such provision, right or remedy in that or any other instance; rather, the same will remain in full force and effect.